FLOUR is an indispensable element for transformation when blended with other elements.

FLOUR Consulting - Business & Service Design

FLOUR Services

The greatest thing since sliced bread.

SERVICE DESIGN

Designing end-customer and business foundations to drive service and product development.

Wide-ranging.

Innovative yet Grounded.

BUSINESS DESIGN

Designing new perspectives and people-centred answers for complex organizational challenges, involving multiple areas.

Immersive.

Transformative.

Engaging.

WORKSHOPS FACILITATION

Reaching a common understanding across different teams and personalities, using facilitation skills with a set of proprietary tools.

Challenging.

Inclusive.

Convergent.

Always providing customer perspectives for your challenges, we discover, question and design innovative ways to promote

your business.

Combining simplicity, diversity and a people-centred approach, we are your starting point for achieving grounded results.

Energy, perseverance and talent from start to finish giving you a clear competitive edge.

FLOUR Approach

Things may seem messy, when creating something unique.

#01 ask why.

Everything starts with understanding and questioning the challenge, to ensure everyone is on the same wavelength.

#02 discover.

A purpose is built around people. End-users. Business and Technology stakeholders. Discovering them, their culture, their needs and motivations in an in-depth approach is the key for a unique delivery.

#03 reframe.

Outlining the needs found and rebuilding stories that underlie reality, is usually a surprise: what we all thought as being the purpose of the project, might be reframed.

#04 co-create.

Based on the framed insights, it is time to have the stakeholders co-creating solutions. This is another crucial source of insights for a unanimous solution.

#05 create.

After all the ingredients have been collected and blended in the right proportions, through an iterative process we create a grounded concept. Grounded to the technology capabilities, to the business priorities and to the end-users motivations.

#06 design.

(journey’s map, prototype and test).

With all the stakeholders on board with the concept, we design a set of journeys and prototypes, making sure the end-user and business experiences converge and are simplified. In the end, everyone challenges it for the final adjustments.

These are the steps we usually follow to reach
a ground-breaking result.

However, there is more than one way to bake a cake.

Get in touch, so that we can talk about your specific needs and challenges or simply to discover more about us: hello@flourconsulting.com

© 2018 Flour Consulting. All rights reserved.

Rua Luz Soriano, 67, 3º, sala 44, 1200-246 Lisboa

FLOUR Consulting - Business & Service Design

These are the steps we usually follow to reach
a ground-breaking result.

However, there is more than one way to bake a cake.

FLOUR Consulting - Business & Service Design

These are the steps we usually follow to reach a ground-breaking result.

However, there is more than one way to bake a cake.

FLOUR Consulting - Business & Service Design

These are the steps we usually follow to reach a ground-breaking result.

However, there is more than one way to bake a cake.

FLOUR         Services          APPROACH          CONTACT

FLOUR Consulting - Business & Service Design

Designing end-customer and business foundations to drive service and product development.

Wide-ranging.

Innovative yet Grounded.

SERVICE DESIGN

BUSINESS DESIGN

Designing new perspectives and people-centred answers for complex organizational challenges, involving multiple areas.

Immersive.

Transformative.

Engaging.

WORKSHOPS FACILITATION

Reaching a common understanding across different teams and personalities, using facilitation skills with a set of proprietary tools.

Challenging.

Involving.

Convergent.

FLOUR Consulting - Business & Service Design
FLOUR Consulting - Business & Service Design
FLOUR Consulting - Business & Service Design

FLOUR Services

The greatest thing since sliced bread.

These are the steps we usually follow to reach
a ground-breaking result.

However, there is more than one way to bake a cake.

FLOUR Consulting - Business & Service Design
FLOUR Consulting - Business & Service Design
FLOUR Consulting - Business & Service Design
FLOUR Consulting - Business & Service Design
FLOUR Consulting - Business & Service Design